Supporting At-Risk Students with Early Academic Alerts
How Solve9 helped an educational institution identify struggling students early, intervene proactively, and improve academic success using real-time insights.
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How Solve9 helped an educational institution identify struggling students early, intervene proactively, and improve academic success using real-time insights.
Let’s talk
The university was seeing too many students fall behind academically without anyone noticing early enough to intervene. Faculty members relied on manual check-ins and inconsistent reporting, which meant at-risk students often slipped through the cracks.
They needed a proactive academic alert system that could flag struggling students early, help advisors intervene sooner, and improve overall student success outcomes across departments.
The client is a large higher-education institution offering undergraduate and postgraduate programs across multiple disciplines. Their community includes thousands of students with diverse learning needs and support requirements.
Despite a strong student success team, they lacked a centralized digital workflow to track academic risks, notify advisors, and ensure timely support for learners who needed extra guidance.
Advisors and faculty had no unified view of student performance trends, making it difficult to identify who needed help early on. Delayed interventions led to lower grades, course withdrawals, and avoidable academic probation cases.
The absence of real-time alerts also created communication gaps across departments, limiting collaboration between faculty, advisors, and student support teams.
Faculty used varied tools emails, spreadsheets, and manual notes to track concerns, making it nearly impossible to respond consistently or quickly.
Advisors couldn’t see performance issues until midterms or final grades, long after struggling students had already fallen behind.
Students who needed tutoring, counseling, or extra academic support often received help too late because early warning signs weren’t captured.
Faculty alerts weren’t centralized, creating silos that prevented coordinated support and timely follow-up by student services.
We built an early academic alert system that pulls together attendance, grades, participation patterns, and faculty feedback to identify at-risk students before issues escalate.
The platform sends real-time alerts to advisors, automates follow-up workflows, and provides a clear snapshot of each student’s academic health across their enrolled courses.
We worked with academic leadership, faculty, and support teams to understand their current reporting workflow, identify gaps, and ensure the new alert system matched their day-to-day operations.
The rollout began with high-risk introductory courses, followed by full adoption across all departments once the impact became clear.
Once the early alert system went live, advisors gained immediate visibility into students who needed help. Faculty could flag concerns effortlessly, and student support teams could intervene faster with tutoring, mentoring, or counseling.
The institution saw notable improvements in course completion rates, reduced academic probation cases, and stronger communication between departments.
Solve9 helps educational institutions identify at-risk students sooner and deliver timely support with smart early alert solutions.
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